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What is Caller ID and how do I use it?

Caller ID displays the name and phone number of incoming callers. This feature works only if you have a phone with built-in Caller ID or a Caller ID box.

Caller ID will be enabled automatically when we set up your Phone service.

Caller ID with name and number display is available only with Local + Long Distance Phone service. Subscribers to Unlimited Local Phone service will only be able to see the caller’s phone number. Caller ID with name is available for an additional monthly fee for customers with Unlimited Local Phone service.

To deactivate Caller ID for incoming calls:

  1. Dial *85
  2. You will hear two short tones followed by a dial tone
  3. Hang up the phone

Caller ID can be reactivated by doing the following:

  1. Dial *65
  2. You will hear a short tone denoting activation
  3. Hang up the phone