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What if none of my FUSION Players are working?

  • Go to your FUSION Gateway.
  • Make sure the Gateway has electrical power by checking the front panel for blue lights.
  • Check the coaxial connection from the wall to the FUSION Gateway to ensure all connections are tight.
  • Press and release the reset button on the back of your FUSION Gateway. Your FUSION Internet and Phone service will be interrupted during the reset process.
  • If this doesn't correct the problem, call MCTV (Stark County 330-833-4134, Wayne County 330-345-8114).