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What equipment am I responsible for maintaining?

MCTV is responsible for maintaining and repairing all wiring and equipment located outside of your serviced location including trunk and distribution cables, taps, service drops and ground blocks. MCTV will also maintain any wiring and/or equipment we install including cable modems and set-top boxes.

You are responsible for maintaining and repairing all wiring inside your location including, but not limited to, wiring, connectors, splitters, televisions and television equipment, computers and any other active or passive electronic equipment you have connected to our system. If there is a problem with the wiring inside your location, you can choose to fix the problem yourself, have MCTV make the repairs for a fee, or hire a contractor to make repairs.

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