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What equipment am I responsible for maintaining?

MCTV is responsible for maintaining and repairing all wiring and equipment located outside of your home including trunk and distribution cables, taps, home service drops and ground blocks. MCTV will also maintain any wiring and/or equipment we install inside your home including cable modems and set-top boxes.

You are responsible for maintaining and repairing all wiring inside your home including, but not limited to, wiring, connectors, splitters, TVs, VCRs, DVD players, video game consoles, computers and any other active or passive home electronic equipment you have connected to our system. If there is a problem with the wiring inside your home, you can choose to fix the problem yourself, have MCTV make the repairs for a fee or hire an electrician to make repairs.