Sun outages or solar interference occur every February/March and September/October of each year, and result in the loss of satellite signals for short periods each day for about 4 weeks.
Solar interference is an inherent part of satellite operations. The effects will be seen on most channels and will occur during mid to late afternoon.
Interruptions can last from just a few minutes to up to 15-20 minutes a day and can range from mild to severe.
Sun outages take place when the orbital positions of the satellite and the sun are in one line. The earth station receives signals from both, but the more powerful sun rays subdue the desired signal, causing a loss of service.
Since MCTV receives the signals from a variety of satellites, the Solar Outages can occur at different times on different channels.
There isn't any technical remedy. All we can do is apologize for the inconvenience and ask you for your patience until the sun outage is over.
Note: Sun Outages do not affect Internet, Phone or Video On Demand services.