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Information Regarding Speed and Rate Changes for MCTV High-Speed Internet Service

MCTV has increased the speed of several residential and business packages. Additionally, rates for select High-Speed Internet options will change, effective November 1, 2017.

Residential Speed Updates

Former Speed (download x upload)

New Speed (download x upload)

100 Mbps x 5 Mbps

No Change

50 Mbps x 3 Mbps

No Change

10 Mbps x 1 Mbps

25 Mbps x 1.5 Mbps

2.5 Mbps x 384 Kbps

--

The 2.5 Mbps service has been discontinued. Customers who currently have the 2.5 Mbps service will be “grandfathered” to continue receiving the speed.

Business Speed Updates

Former Speed (download x upload)

New Speed (download x upload)

50 Mbps x 3 Mbps

No Change

15 Mbps x 1.5 Mbps

25 Mbps x 2 Mbps

5 Mbps x 1 Mbps

15 Mbps x 1.5 Mbps

3 Mbps x 512 Kbps

10 Mbps x 1 Mbps

Rate Changes

MCTV prices for High-Speed Internet service have not changed since the service was introduced in 1999. Since then, the minimum connection speed provided to our customers has increased to be up to 400 times faster than our initial speed offerings. We make a significant investment in new equipment (and the people to build, install and maintain that equipment) every month to keep pace with the rapidly changing Internet demands of consumers.

Speed

Former Rate

New Rate (effective 11/1)

100 Mbps x 5 Mbps

$89.95/mo.

$89.95/mo.

50 Mbps x 3 Mbps

$59.95/mo.

$59.95/mo.

25 Mbps x 1.5 Mbps

$39.95/mo.

$46.95/mo.*

2.5 Mbps x 384 Kbps

$24.95/mo.

$34.95/mo.*

*For customers with Internet service only, the $10/mo. “Cable Access Fee” that appears on your monthly statement has been removed and the cost has been incorporated into the standard rate for your Internet speed. Package discounts will continue to apply for customers with bundled Internet, TV and Phone services. Please refer to your statement for new pricing.