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If you are experiencing a service problem or outage, please call us to speak with a representative immediately.

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By Phone
Stark County: 330-833-4134
Wayne County: 330-345-8114
Salineville: 330-679-8882
Amsterdam/Bergholz: 330-739-8055
Woodsfield: 740-628-0366
Bellaire: 740-676-6377
West Virginia: 304-277-2811
Powhatan Point: 740-795-5005
Barton, Maynard, Crescent, and New Athens: 740-298-9199
Phone Hours
Monday - Saturday: 8AM - Midnight
Sunday: Noon - 9PM
Holiday hours may vary
Live Chat Hours
Monday - Friday: 10AM - 9PM
Saturday: Noon - 9PM
Sunday: Live Chat unavailable
Lobby Hours - Stark & Wayne
Monday-Friday (except holidays): 8AM - 6PM
Lobby Hours - West Virginia
Monday-Friday (except holidays):
8:30AM – Noon
1:00PM – 4:30PM

Payment Locations

Please allow 5 business days for payments made at these locations (except our office) to be posted to your account.

Credit card payments are now accepted. Click here to make a credit card payment.

This could change at any moment but, for the time being, MCTV's Stark and Wayne county front lobbies are open.

Contact

By Fax
Stark County: 330-833-9775
Wayne County: 330-345-5265
Mailing Address
MCTV
P.O. Box 1000
Massillon, OH 44648-1000

Have questions? We may already have the answers in our support center! Click here.

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