Contact Us
If you are experiencing a service problem or outage, please call us to speak with a representative immediately.
By Phone
Stark County: 330-833-4134
Wayne County: 330-345-8114
Wayne County: 330-345-8114
Phone Hours
Monday - Saturday: 8am - Midnight
Sunday: noon - 9pm
Holiday hours may vary
Sunday: noon - 9pm
Holiday hours may vary
Lobby Hours
Monday-Friday (except holidays): 8am - 6pm
Saturday (except holidays): 9am - noon
After-hour visits available by appointment
Saturday (except holidays): 9am - noon
After-hour visits available by appointment
Payment Locations
Please allow 5 business days for payments made at these locations (except our office) to be posted to your account.
Stark County
Wayne County
Contact
By Fax
Stark County: 330-833-9775
Wayne County: 330-345-5265
Wayne County: 330-345-5265
By Email
Mailing Address
MCTV
P.O. Box 1000
Massillon, OH 44648-1000
P.O. Box 1000
Massillon, OH 44648-1000
Payment Locations
Have questions? We may already have the answers in our support center! Click here.
