Contact Us
If you are experiencing a service problem or outage, please call us to speak with a representative immediately.
By Phone
Stark County: 330-833-4134
Wayne County: 330-345-8114
Salineville: 330-679-8882
Amsterdam/Bergholz: 330-739-8055
Woodsfield: 740-628-0366
Bellaire: 740-676-6377
West Virginia: 304-277-2811
Powhatan Point: 740-795-5005
Barton, Maynard, Crescent, and New Athens: 740-298-9199
Wayne County: 330-345-8114
Salineville: 330-679-8882
Amsterdam/Bergholz: 330-739-8055
Woodsfield: 740-628-0366
Bellaire: 740-676-6377
West Virginia: 304-277-2811
Powhatan Point: 740-795-5005
Barton, Maynard, Crescent, and New Athens: 740-298-9199
Phone Hours
Monday - Saturday: 8:00AM - 10:00PM
Sunday: Noon - 9:00PM
Holiday hours may vary
Sunday: Noon - 9:00PM
Holiday hours may vary
Live Chat Hours
Monday - Friday: 10AM - 9PM
Saturday: Noon - 9PM
Sunday: Live Chat unavailable
Saturday: Noon - 9PM
Sunday: Live Chat unavailable
In Person
Lobby Hours - Stark & Wayne
Monday-Friday (except holidays): 8AM - 6PM
Lobby Hours - West Virginia
Monday-Friday (except holidays):
8:30AM – Noon1:00PM – 4:30PM
8:30AM – Noon1:00PM – 4:30PM
Payment Locations
Please allow 5 business days for payments made at these locations (except our office) to be posted to your account.
Credit card payments are now accepted. Click here to make a credit card payment.
This could change at any moment but, for the time being, MCTV's Stark and Wayne county front lobbies are open.
Stark County
Wayne County
Bellaire/Powhatan Point/St. Clairsville
Belmont Savings Bank
All locations
All locations
Contact
By Fax
Stark County: 330-833-9775
Wayne County: 330-345-5265
Wayne County: 330-345-5265
By Email
Mailing Address
MCTV
P.O. Box 1000
Massillon, OH 44648-1000
P.O. Box 1000
Massillon, OH 44648-1000
Have questions? We may already have the answers in our support center! Click here.
