Contact Us
If you are experiencing a service problem or outage, please call us to speak with a representative immediately.
By Phone
Stark County: 330-833-4134
Wayne County: 330-345-8114
Salineville: 330-679-8882
Amsterdam/Bergholz: 330-739-8055
Woodsfield: 740-628-0366
Bellaire: 740-676-6377
West Virginia: 304-277-2811
Powhatan Point: 740-795-5005
Barton, Maynard, Crescent, and New Athens: 740-298-9199
Wayne County: 330-345-8114
Salineville: 330-679-8882
Amsterdam/Bergholz: 330-739-8055
Woodsfield: 740-628-0366
Bellaire: 740-676-6377
West Virginia: 304-277-2811
Powhatan Point: 740-795-5005
Barton, Maynard, Crescent, and New Athens: 740-298-9199
Phone Hours
Monday - Saturday: 8AM - Midnight
Sunday: Noon - 9PM
Holiday hours may vary
Sunday: Noon - 9PM
Holiday hours may vary
Live Chat Hours
Monday - Friday: 10AM - 9PM
Saturday: Noon - 9PM
Sunday: Live Chat unavailable
Saturday: Noon - 9PM
Sunday: Live Chat unavailable
In Person
Lobby Hours - Stark & Wayne
Monday-Friday (except holidays): 8AM - 6PM
Lobby Hours - West Virginia
Monday-Friday (except holidays):
8:30AM – Noon1:00PM – 4:30PM
8:30AM – Noon1:00PM – 4:30PM
Payment Locations
Please allow 5 business days for payments made at these locations (except our office) to be posted to your account.
This could change at any moment but, for the time being, MCTV's Stark and Wayne county front lobbies are open.
Stark County
Wayne County
Bellaire/Powhatan Point/St. Clairsville
Belmont Savings Bank
All locations
All locations
Contact
By Fax
Stark County: 330-833-9775
Wayne County: 330-345-5265
Wayne County: 330-345-5265
By Email
Mailing Address
MCTV
P.O. Box 1000
Massillon, OH 44648-1000
P.O. Box 1000
Massillon, OH 44648-1000
Have questions? We may already have the answers in our support center! Click here.
