Yes, in most cases customers switching their phone service to MCTV can keep their existing phone number. Your phone number must be active and not pending for disconnection.
There are some instances in which we are unable to port, or transfer, your phone number:
- Phone numbers that are pending for disconnection or has been shut off for non-payment
- Customers who are moving into the service area and do not have a local phone number. For example, a customer moving from out of state will not be able to transfer their phone number