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Affordable Connectivity Program

What is the ACP or Affordable Connectivity Program?

The Affordable Connectivity Program is an FCC program that aims to increase access to broadband Internet service. The ACP provides a discount of up to $30/month towards Internet service for eligible households. One discount is allowed per household per month.

Who is Eligible for the Affordable Connectivity Program?

A household is eligible if one member of the household meets any of the following:

  • Participates in the FCC’s Lifeline program
  • Has a household income at or below 200% of the federal poverty limit.
  • Participates in Lifeline-qualifying programs including SNAP, Medicaid, WIC, Supplemental Security Income (SSI), Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit.
  • Participates in free and reduced-price school lunch program or school breakfast program, including at US Department of Agriculture (USDA) Community Eligibility Provision schools in the 2019-20, 2020-21 or 2021-22 school year.
  • Received a Federal Pell Grant during the current award year.

You may need to show a card, letter or official document as proof of participation in one of these programs when you apply for the ACP.

How to sign up?

Go online to acpbenefit.org to enroll in this FCC program and receive confirmation that you are eligible.

Once you receive confirmation from the FCC that you are eligible, contact MCTV to enroll at 330-833-4134 Monday-Friday, 8am-5pm.

Click to see a list of available packages and rates in your area. Once you enroll, you’ll receive a monthly discount of up to $30/month on qualifying Internet plans, including MCTV’s Whole Home WiFi. You will be responsible for any amount over $30.

 

Customers enrolled in the FCC’s Affordable Connectivity Program (ACP) that wish to make a complaint regarding an ACP-supported service or difficult enrolling may do so through the FCC’s Consumer Complaint Center at consumercomplaints.fcc.gov or 1-888-225-5322.

 

* This is a government program that reduces the customer’s broadband Internet bill. Enrolled households will see a credit on their monthly statement reducing the cost of their Internet service(s). Credits may be 1-2 billing cycles behind. If the program ends or you are de-enrolled in the program, households will be subject to MCTV’s regular rates and general terms & conditions. Households may obtain broadband service support from any participating provider and households may transfer their ACP to another provider at any time.

To receive the ACP from MCTV, you must live in a residential address serviceable from MCTV. Other participating providers can be found online at acpbenefit.org. Equipment, taxes, fees and surcharges may be extra and are subject to change during and after the term. Applicants with back balances or unreturned equipment for Internet service owed to MCTV may participate in the program. Once the program has ended, payment arrangements must be made in order to continue Internet service. Other payment requirements may exist for back balances or unreturned equipment for non-Internet services.

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