MCTV “goes the extra smile” for its customers, adding high-touch service to high-tech telecommunications. Since 1965, MCTV’s 165+ local employees have been serving their neighbors with a full complement of advanced broadband products including High-Speed Internet, Digital TV, residential and commercial Phone, television advertising, dedicated fiber optic connections and security systems. More than 50,000 homes and businesses in Stark, Wayne, Summit, Holmes and Tuscarawas Counties rely on MCTV for their telecommunications needs.
We know you have a lot of choices when it comes to entertainment, so we try to do things differently at MCTV. We strive to go the extra “smile” every day by treating our customers the way we’d want to be treated. It’s the little things – like answering phones quickly and fixing problems the same day – that set us apart.
While MCTV is among the 60 largest cable TV companies in the nation, we are still very tied to the communities we serve. Because all of our offices and operations are in the area, we have a vested interest in making sure our communities stay vibrant for years to come. We support many community groups and organizations throughout our service area with donations, sponsorships and volunteering.
We believe in speaking up for our customers when it comes to industry affairs and consumer choice. We’re working hard at the local, state and national level to make sure you – our customer – can have greater choice when it comes to the products and services you receive.