Jump to main navigationJump to page content
  1. Home Internet
  2. Home TV
  3. Home Phone
  4. FUSION
  5. Home Security
  6. Home Packages
  1. Contact Us
  2. New Service Request

What is a false alarm?

A false alarm is an alarm that triggers an emergency response when no emergency has occurred.

The single largest cause of false alarms is human error:

  • Using incorrect keypad codes when disarming the alarm
  • Failing to train authorized users how to properly arm and disarm the system
  • Failure to secure doors and windows once the alarm is turned on (i.e. an unlocked door blows open)
  • Objects hanging by or around motion detectors

Other causes of false alarms include:

  • Wandering pets
  • Weak system batteries
  • Faulty equipment in very rare instances
  • Acts of nature (strong winds, electrical storms, etc.) in very rare instances