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What if my FUSION Phone isn't working?

If none of your FUSION services are working there may be a cable outage in your area. Call MCTV (Stark County 330-833-4134, Wayne County 330-345-8114) to learn more.

If your FUSION TV and/or Internet is working but you don' t have dial tone, check the lights on the front of your FUSION Gateway. If the light marked Telephone 1 (and/or Telephone 2 for a second line) is blinking, check all your phones to see if one is off hook.

If all phones are hung up and you still don't have dial tone, Call MCTV (Stark County 330-833-4134, Wayne County 330-345-8114).