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What if my FUSION Internet or Phone service isn't working?

  • If none of your FUSION services are working there may be a cable outage in your area. Call MCTV (Stark County 330-833-4134, Wayne County 330-345-8114) to learn more.
  • If your FUSION TV service is working but Internet is not, reset your FUSION Gateway by pressing and releasing the reset button once. Your TV and/or Phone service will be interrupted during the rest process.
  • If this doesn't correct the problem, call MCTV (Stark County 330-833-4134, Wayne County 330-345-8114).