Should your power be interrupted, your system has a maintenance-free, built-in backup battery that will operate your system for up to 12 to 20 hours. Before you battery runs out, a “low battery” signal will be sent to the Monitoring Center to warn that the unit will soon be non-functional. A Safeguard monitoring specialist will then call you to advise you of the low-battery condition and answer any questions about your monitoring system.
In the event that your phone lines are non-operational, your alarm system will not be able to communicate with the Monitoring Center in the event of an alarm. If this is a concern, we recommend you monitor your system with a cellular or broadband connection instead of a landline.