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  2. New Service Request

Is there a charge to have a technician visit my home?

If the problem is beyond your control (broken equipment, bad cable lines, etc.) you will not be charged for our visit.

However, if the problem is deemed to be the result of customer equipment or self-installed wiring, a minimum charge of $50 will apply.

Damaged aerial and underground drops have a minimum charge of $35 but the total cost will be determined by the time and supplies needed.