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I need to disconnect my services. How do I schedule a disconnect?

First of all, we’re sorry to see you go! If you change your mind, please call us at 330-833-4134/330-345-8114 to reconnect your service.

To schedule a disconnect, please contact us at least a week in advance so we can schedule an appointment to pick up your equipment and turn off service. You can also return equipment to our offices. If you have already been billed for that month’s service, we can provide a refund.