Many of today’s advanced home phone services require backup battery power to continue functioning during an outage. To avoid a disruption of home voice service during an outage – and to maintain the ability to connect to 911 emergency services – we at MCTV offer you the option of purchasing backup power for your home phone services.
MCTV’s backup batteries for telephone modems allow you to continue to use your home phone services during a power outage. Without a backup battery or alternate backup source such as a generator, you will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your phone is by using some form of backup power.
Our backup battery does not provide power to any services other than your MCTV phone service. Home security systems, medical monitoring devices and other equipment will not run on a home phone backup battery. It also does not provide backup power to any devices other than the modem you purchase for phone services. This includes any telephone you may use that requires AC power!
If you are concerned about being able to contact 911 emergency services during a power outage, a backup battery system may be a good option for you.
There are two options for battery backup systems:
Additional batteries can be purchased from MCTV or a 3rd party retailer. MCTV offers additional 8-hour backup batteries for purchase. Please contact us for current pricing. Additional batteries can be shipped directly to your house or can be picked up in one of our Customer Service locations. If you do not feel comfortable installing your own battery, please call us to make an appointment, and we are happy to assist you. Please note that there may be a charge for this service.
Backup batteries are expected to last at least 10 hours on standby. The backup battery should give you 7 hours of talk time. If you feel that is not enough time, you may extend your standby power by purchasing additional 8 hour batteries.
Please follow the instructions included with your battery for proper use, storage and care of your battery to ensure that it will function as needed during a power outage. If you do not store your battery correctly, it may shorten its useful life. Environmental factors such as temperature can shorten your battery’s useful life. We recommend that you store your battery above 41°F and below 104°F.
These batteries are rechargeable. They will not last forever and should be replaced every 5-8 years considering 1-2 full discharges per year. See the instructions above for purchase and replacement options. You should periodically test your battery to verify both the operation of the backup battery and its condition.
Please contact your MCTV Customer Service Representative for any questions you may have about the Backup Power Disclosure Rules.
Stark County: 330-833-4134
Wayne County: 330-345-8114