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Closed Captioning Information
What is Closed Captioning?
Closed captioning gives access to television programming to people with hearing disabilities by displaying the audio portion of a program as text on the television screen. You can turn the closed captioning “off” or “on” with your remote control.
If you have problems with your Closed Captioning service:
MCTV does not create or modify closed captioning text. We pass the information to you exactly as it was received from the programmer. We do not add or remove anything, nor do we do any local Closed Captioning origination.
Occasionally, a customer’s own home equipment – the TV or remote – can cause the captioning text to be missing or distorted. In that case, we urge you to check the instructions you received with the TV to make sure the settings are correct.
Contact Information for reporting closed captioning errors:
Email: gjohns@massilloncabletv.com
Phone: 330.833.4134
Fax: 330.833.9775
If you would like to send a letter to us about Closed Captioning, please send it to:
Gary Johns
P.O. Box 1000
Massillon, OH 44648-1000
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To order services, call 330.833.4134 today! |
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